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Returns Policy

 

                             Returns Policy                 

 

                        Quality Dresses Guaranteed         

 

If you are unhappy with your purchase or would like to return your items, please send your item(s) back to our Distribution Center in accordance with our Online Return Policy

NOTE: All returns are refunded via store credit in the form of a Simply Fab Dress E-Gift Card.  All items marked closeout are considered Final Sale and cannot be returned for store credit. 

To process a return, please follow these simple steps: 

Simply Fab Dress 
3833 S. Hill St
Los Angeles, CA 90037

  • Simply Fab Dress does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
  • Once package has been sent , email your tracking number to service.simplyfabdress@gmail.com
  • Depending on the shipping method and carrier selected, your return package may take several days to reach us.
  • Please allow 5-7 business days to process your return once it is received by our Distribution Center.

Helpful Hint: Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit.

  • Return Authorization must be requested within Five days after being received.
  • Items must be sent back within 7 days after being authorized.
  • Items must be unworn, unwashed, and have original tags attached.
  • Items must be free of stains, makeup, deodorant, or wear.
  • Bodysuits, swimwear, and undergarments are non-returnable.
  • Beauty products, cosmetics, and accessories are non-returnable.
  • Simply Fab Dress reserves the right to apply a 30% restocking fee for Final Sale or stale items.
  • Returns are processed within 5-7 business days after your item(s) are received at our Distribution Center.
  • Simply Fab Dress does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
  • Damaged, defective, or incorrect items must be reported within 3 days of delivery. (Note: If such items are not reported in a timely fashion, we will not issue store credit. Please email service.simplyfabdress@gmail.com for assistance.)
  • Return drop-offs are not accepted at our Distribution Center or corporate office.

Additional notes: Depending on the shipping method and carrier selected, your return package may take several days to reach us. Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, Simply Fab Dress will not issue store credit for your returns. Once your return is fully processed, we will issue you store credit in the form of a Simply Fab Dress E-Gift Card for use on a future purchase. E-Gift Cards never expire, and are redeemable right away!

Once your return has been processed, you will be issued store credit in the form of a Simply Fab Dress E-Gift Card. The E-Gift Card will be sent to the email used to purchase your order. 

Note: If you are still waiting to receive store credit for your return(s), please email service.simplyfabdress@gmail.com with your Order Number and proof of postage or return tracking number.


We welcome questions regarding our return policy, please contact via; 
Online Chat 
Email: service.simplyfabdress@gmail.com
Call or text 754-260-8244

 

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